Dell+Computers

__**Short Profile on Dell**__ Founded in Austin, Texas Head Office is in Round Rock Texas Founded by Michael Dell Website - [|www.dell.com] toc

What is e-commerce?
Electronic commerce refers to be the conducting of business on the internet. This means the selling and buying of goods and services over the internet. Dell is now one of the worlds leading computer Systems Company. It is a dot com company. They deal with their customers directly, one at a time. They sell notebook laptops to TV’s, software and accessories.

IT systems for E-Commerce:
As the use of e-commerce increases the need to connect globally is also increasing. It is essential that the user must have a fast internet connection and in order to buy these a credit card as a source of electronic payment system. It is an online credit card transaction in which a trusted third party transfers funds from one person or business to another, thereby concealing the credit card information of the buyer to the seller.

Advantage/Disadvantage:
The __advantages__ of online shopping - 1. saves fuel-energy; 2. easy shipping; 3. preferable shopping ways for disabled; 4. More job oppurtunites for computer technicians; 5. Good post-sale service; 6. A good management team armed with good and sound information technology strategy; 7. Easy and secured way for customers to effect transactions and credit cards are the most popular means of paying on the internet, according to //www.wikipedia.com//, 90% of online purchase is done by the means of credit cards; 8. Reliability and Security (Parallel servers, information encryption and firewalls); 9. The websites provide a complete understanding of the product - questions can be e-mailed for further information. The __disadvantages__ of online shopping - 1. the shops does not need to hire people to provide service at shops; 2. less money earned; 3. no flesh-and-blood retailers; 4. Many people will not use their credit cards because of frauds; 5. No instant gratification; 6. Takes a long time to delievery - no urgent applications; 7. No social gaterings - some people shop just to socialize; 8. Difficulties in return and exchange; 9. If one of the parts in the computers does not function properly then there are no immediate change.

[|Here] is a online purchase policy made by Dell.

The Biggest Four E-Commerce Sites:
eBay - Yahoo - Amazon - Google -

Problems and Solutions regarding E-Commerce:
It is difficult to understand the customers and their needs. A product with a sound value proposition can fail if producers and retailers do not understand customer habits, expectations, and motivations. Inability to predict environmental reaction. What will competitors do? Will they introduce competitive brands or competitive web sites? Will they supplement their service offerings? Will they try to sabotage a competitor's site? What will the government do? Competitors, industries and markets may mitigate some consequences here, just as in non-electronic commerce. Difficult co-ordination. No form of committment - does this mean there will be a constant change of the ownerships? Setting up an e-commerce venture can take considerable time and money, and failure to understand the timing and sequencing of tasks can lead to significant cost overruns. No specific planning layout.